Payment Policy

I. Accepted Payment Methods

  1. Credit Cards
    • We accept major credit cards including Visa, Mastercard, Maestro, American Express, JCB, and Diners Club. Cardholders can use their cards to complete payments for all eligible products and services available on our platform.
  1. Digital Wallets
    • Apple Pay and Google Pay are also supported payment options. These digital wallet solutions provide a convenient and secure way to pay, allowing customers to use their stored payment information on their mobile devices for seamless transactions.

II. Payment Process

  1. Transaction Authorization
    • When a payment is initiated, the provided payment information is sent to the respective payment processor for authorization. The payment processor will verify the availability of funds, the validity of the payment details, and other security - related checks.
  1. Completion of Transaction
    • Once the payment is authorized, the transaction will be completed, and the funds will be transferred from the customer's account to our merchant account. You will receive an immediate confirmation of the successful payment, including details such as the transaction amount, date, and time.

III. Security of Payments

  1. Encryption
    • We use industry - standard encryption technologies to protect all payment information transmitted between your device and our servers. This ensures that your credit card numbers, expiration dates, and other sensitive data are securely encrypted during the payment process.
  1. Fraud Prevention
    • Our payment systems are equipped with advanced fraud - detection mechanisms. We continuously monitor transactions for any suspicious activities. In case of a detected fraud attempt, the transaction will be declined, and appropriate actions will be taken to protect both the customer and our business.

IV. Payment Disputes and Refunds

  1. Disputes
    • If you have any concerns regarding a payment, such as an unauthorized charge or a discrepancy in the amount, please contact our customer support team immediately. We will work with you and the relevant payment processor to investigate the issue and resolve it as quickly as possible.
  1. Refunds
    • Our refund policy is in line with our overall terms of service. If you are eligible for a refund, the amount will be credited back to the original payment method used. The time it takes for the refund to be reflected in your account depends on the payment method and your financial institution, but generally, it may take 3 - 10 business days.